Faq

Spread the love

Are your items brand new?

Yes, all items are brand new, except otherwise stated
Yes, we accept installmental payment on items above N20,000 at no extra cost. Terms & Condions apply
Order processing time must be added on top of shipping times to get the total time taken for you to receive your products upon placing the order. The order processing time takes our team between 4-6 hours. This time period is used to check your order for quality assurance, packing, printing of shipping labels, and forwarding it to our shipping company for dispatch. Orders within Lagos is delivered in less than 24 hours, outside lagos is delivered between 24-48 hours.
shopsmart.com.ng offers ALL Lagos residents customers a shipping fee of N1000 only
It is safe shopping with Us, we don't ask for your financial institution details, as our only means of accepting payment is at point of delivery or bank transfer We also do not share customer details with any 3rd parties

Human Hair

  1. Burning and smell: Human hair will be ash and smell foul, when burning, the human hair will show white smoke. While synthetic hair will be a sticky ball after burning and will show black smoke.
  2. Human hair has a kind of cool feeling when touched.
  3. Moreover, human hair may have very few gray hairs and split ends. It is normal and not a quality problem.
Yes, you could use hair straightened or hair curler to style it. However, don't do it too frequently, or the heat will make the hair easily get dry and tangled.
Your new hair will look as fabulous wet as real hair does, and the extension will not show in water. You can wash and style your extensions exactly as you would your own hair (do be a little gentler). Extensive water exposure will loosen bonding though-so dry carefully after. If you swim a lot, I recommend you wear a swim cap.
How long the hair lasts depends on how you maintain it. Treat it like your own hair and take very good care of it,then normally it could last longer than 1 year.
It could be caused by dryness, oil and dirt buit-up, salt-water, chlorine. Please make sure to wash & condition your hair at least once a week, twice a week is better. Comb the hair from time to time. You could go to your stylist for further suggestions.
Virgin hair: means the hair is unprocessed, not been bleached, keep the cuticle unspoiled, the hair color can be changed easily. Remy hair: means the hair has been processed, but keeps all cuticles in the same direction, definitely tangle-free. Non-Remy hair: means the hair has been processed, but does not keep all cuticles n the same direction.
The virgin hair can be colored. As a general rule it is easier to darken the hair than to lighter the hair. Improper dyeing will ruin the hair. We highly recommend you do not dye the hair.
Call Now ButtonGive Us a Call
X
WhatsApp WhatsApp Us
0

Your Cart